Welcome to our FAQ section, designed to provide you with effortless clarity about your Mode Weft experience. Should you need further assistance, our team is always available at [email protected].

About Our Products

What types of clothing does Mode Weft specialize in?
We curate timeless wardrobe essentials including elegant tops, sophisticated dresses, versatile jumpsuits, classic t-shirts, and refined tank tops & camis. Each piece is designed to transition seamlessly from day to night.
What makes Mode Weft garments special?
Our pieces combine European elegance with American practicality, crafted from premium materials like washable silk and organic cotton. We focus on solving real wardrobe challenges with adjustable details and cost-per-wear value.

Ordering & Account

How do I create an account?
Simply proceed through checkout where you’ll have the option to create an account for faster future purchases and order tracking. We value your time as much as your style.
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Shipping & Delivery

Where does Mode Weft ship?
We deliver timeless style worldwide from our Montgomery headquarters, excluding Asia and some remote areas (due to logistical constraints).
What shipping options are available?
We offer two refined options:

1. Standard Shipping ($12.95): Via DHL or FedEx, delivering in 10-15 business days after 1-2 day processing.
2. Complimentary Shipping: Free EMS delivery for orders over $50, arriving within 15-25 business days after processing.
How long does order processing take?
All orders require 1-2 business days for careful processing and premium handling before shipping.
Can I track my order?
Absolutely. You’ll receive tracking information via email once your order ships, allowing you to follow your package’s journey to your doorstep.

Returns & Exchanges

What is your return policy?
We offer a 15-day return window from the date of receipt. While we’re confident you’ll love your Mode Weft pieces, we want you to have complete peace of mind with your purchase.
How do I initiate a return?
Please contact our customer care team at [email protected] within 15 days of receiving your order. We’ll guide you through our effortless return process.
Are return shipping fees covered?
Return shipping costs are the responsibility of the customer, as we’ve already invested in premium packaging and sustainable shipping to deliver your order.

Quality & Sustainability

How does Mode Weft approach sustainability?
From our cost-per-wear philosophy to our environmentally conscious shipping partners, we balance speed with sustainability. Our garments are designed to last, reducing wardrobe turnover and waste.
How should I care for my Mode Weft garments?
Each piece comes with specific care instructions. Many of our fabrics like washable silk are designed for easy care while maintaining their luxurious feel – because true elegance shouldn’t be complicated.

Contact Information

How can I contact Mode Weft?
For any questions not answered here, please email our customer care team at [email protected]. Our headquarters are located at 1361 Barret Park Way, Montgomery, US 36117.

Thank you for choosing Mode Weft – where effortless delivery meets everyday elegance.